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Process Management

The Synergetic Nexus: How Processes and Knowledge Management Intersect

Posted on May 25, 2023 by Sara Kremsar
A significant factor in achieving success is effectively managing knowledge. Every day, businesses generate vast amounts of information, and harnessing this knowledge can be a game-changer. In this article, we will delve into the vital relationship between business processes and knowledge management, exploring its significance in a clear and structured manner. This exploration will shed light on h...

From Chaos to Clarity: Tools and Techniques of Process Modeling

Posted on March 13, 2023 by Sara Kremsar
Business processes are the backbone of any successful organization. They offer a systematic way to execute daily operations, ensuring tasks are accomplished with precision, consistency, and compliance. By documenting and analyzing each process, organizations can uncover areas of improvement, cut costs, boost productivity, and shorten turnaround times. Business processes also help companies comply...

Process Management: A Path to Operational Excellence

Posted on February 28, 2023 by Sara Kremsar
Business processes are an essential aspect of any organization. Organizations undertake a series of steps or activities to achieve their objectives efficiently and effectively. A well-designed business process can help an organization achieve its goals, maximize productivity, and reduce operational costs. On the other hand, a poorly designed process can lead to inefficiencies, errors, and delays....

Power of KPIs in Process Performance Monitoring

Posted on February 7, 2023 by Sara Kremsar
A company's success depends heavily on its ability to provide exceptional customer experience. As such, organizations are increasingly adopting customer-driven approaches to their operations, aiming not only to meet but exceed their customers' expectations. However, to ensure the effectiveness of these customer-driven processes, it is crucial to monitor and measure their impact on the business. Th...

Product-Driven vs. Customer-Driven Approach

Posted on January 3, 2023 by Sara Kremsar
There was a time when large companies focused exclusively on product-centric approaches. As customers have evolved over time, companies are also slowly moving to a customer-centric approach. A product-centric or customer-centric approach is the biggest dilemma facing modern businesses. With increasing competition and customer behavior, customer-centricity is becoming a more effective approach to d...

Business System Modeling

Posted on December 8, 2022 by Sara Kremsar
Effective decision-making and learning in a world of increasing dynamic complexity require that organizations adopt a systems mindset to push the boundaries of current mental models and develop tools to understand how the structure of complex business systems affects their behavior. Business systems belong to the class of dynamically complex systems. The goal of systems thinking and systems dynami...

Process-Based Organization

Posted on November 17, 2022 by Sara Kremsar
Modern organizations are organized according to the idea of work specialization. This idea states that processes should be broken into simple tasks that are usually performed by one person. Accordingly, the organizational structure reflected this functional approach and management had to coordinate functional operations. This functional organization was transformed into a divisional corporate stru...